The Home Depot Skillman Store in Dallas, TX 75231 (2024)

Bad HD

Shopped for 2 hours gathering trees, plants and other needs. HD employees sold my 2trees and restocked my items eating my entire morning and leaving me empty handed.

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Quincy is a Master Colorist!

Your employee Quincy is a Master Colorist!!! I bought a front door in red from Home Depot over 10 years ago. The door has taken some licks and is beginning to chip but it's still a beautiful door. I took a picture of the door and showed it to Quincy, and he was able to match the color perfectly! He was assisting about 6 other customers simultaneously by himself. Everyone had good things to say about his great attitude while we all waited. He was very attentive and kind to everyone.

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Failure to honor sale sign

I went to the store to purchase fertilizer, saw the attached sign about a free offer with the very fertilizer I came in to buy, loaded it in my basket, and went to check out. There I was informed by someone who seemed to be in charge of the checkers that the sign was “wrong,” and that, if fact, someone had “tried to use it yesterday.” If Home Depot chooses not to honor their sales, then they should take down the signs! I won’t go there again!

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Cleanest Home Depot I’ve ever been to!

I went in to buy cleaning supplies and shopped longer than I was planning on because of the clean and organized shelves. Every Home Depot should be like this Skillman store!

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The best people!

I was looking for a chair for my porch and Kelvin, Zach, and Mike absolutely blew it out of the water! I don’t know what I would have done without their help.

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Helpful employees

The employees here are helpful and knowledgable. Thanks!

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Celeste is the best

Very nice and helpful. Rare these days. Thanks Celeste

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Amazing costumer service!

Went in & was helped out by an amazing Woman Shereka! Was super helpful & sweet will definitely be back just cause of how awesome she was !

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Horrible customer service, no Hospitality, no respect

Came for something simple, respectfully asked a few employees where i could find a product, once I found what was needed i wanted to speak to a store manger, once by the offices i asked for Ms. D as i was told to ask for, i was respnded to with a shew away hand gesture and “she busy you gonna have to shew” waving his hands Mr. Kelvin store manager of 6804 never asked what my needs were or if he could help me. Instead i asked “i have to leave” he responded “is that what i said, then yea”I reminded him i needed to speak to ms d he said “well she’ll be about 2 hours if u want to wait” very disrespectful and rude. He continues to reject any type of question for help i ask. I left very upset and surprised a store manger spoke to me that way. I wouldn’t be surprised if he spoke to employees and other customers like this. Very disappointed with the way i was treated and with my experience at store 6804. I will definitely be posting this online and making sure none of my close friends or family go to this store.

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The employees seem frustrated

It was around 830 at night when I went in to buy a few things, my son is autistic and every time I ask for help I kept getting redirected from aisle to aisle. There were boxes everywhere and maybe it was a restock night but every time I ask for help the employees seem frustrated again my son is autistic so he was getting overwhelmed and he was making somewhat of noise but nothing too loud or crazy and I just felt like they were getting bothered because he was making noise.

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